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Shipping and Delivery Information

• Wholesale Policy: Camelya Fashion exclusively conducts wholesale transactions. We do not ship individual items or samples.

  
  

• Shipping Process: Your orders are shipped within 1 to 5 business days. Regardless of the order size in our wholesale transactions, we ensure safe delivery without compromising our shipping policy.

  
  

• International Delivery: We provide delivery services worldwide through our affiliated shipping companies. Delivery time varies depending on the order volume and the delivery address. For more information and support, please contact our customer service.

  
  

• Customer Service: For assistance with order and delivery details, you can reach us via our WhatsApp line at +90 536 409 13 13 or by email at info@camelyafashion.com.

  
  

• Returns and Exchanges: In our wholesale transactions, returns are only possible for defective or faulty products. If you notice any issues with the products upon receipt, please contact our customer service immediately. Necessary guidance for returns and exchanges will be provided.

  
  

• In-Store Pickup: If you wish to personally pick up your orders at our wholesale clothing store located in Istanbul Merter, please contact our customer service after placing your order. International orders requesting alternative shipping or transfer companies will also be handled by our customer service team.